You must hold the pixie dust close to your heart.
Every guest is different. Here at Disney they have a phrase, VIP: Very Individual Person. It could be a guest's first visit, or it could be their last. No matter the age, or the type, every person should be treated with the utmost respect. I want to give them the best experience with me, so they can have the best experience at the park.
Monday, I was out working our Pin Cart. It was hot; I was sweaty; I was ready to go home. A little girl comes up to me wearing a Make a Wish button. As with any other guest, I cheerfully say, "Hi!" and take her pins to be rung up. She then says, "Wow! You are so nice!" I am surprised by her compliment as I only said "Hi." I asked her what she meant and she began to tell me how all other cast members had been snappy to her and, basically, did not treat her like a person. This girl, or maybe someone close in her family, is terminally ill and is possibly seeing one of their last days on earth. And she thinks that I am the only one that was nice to her by just saying hello?!
I will never forget that girl. I will always feel pride for being set apart. This shows me that only one word can change a person's entire day. My attitude will be remembered. And as of right now, I want to be remembered as the only cast member who was nice to a guest, a Very Individual Person.
If I have not said it enough, I absolutely love this job. Everyday after March 1st, I prayed to God hoping that I would love this job as much as I thought I would. God has answered this prayer times a million. I meet new people new everyday. I work hard to give everyone an experience to be remembered. I create magic for the little girls needing time away from a hospital bed. It is the guests that make the magic for me.
Smiling on the wishing star,
Snow White